Terms & conditions

Oga Handy is an end-to-end service provider

OgaHandy.com does not connect customers to handymen, instead its highly trained technicians and handymen provide full service to customers.

Contract between Customers and Oga Handy

Once a Customer requests for a service and Oga Handy dispatches its resources to provide a service, the Customer has entered into a contract with Oga Handy and shall see it to its completion. Oga Handy can only guarantee the workmanship of its staff whose delivery of a service is recorded on the OgaHandy.com platform. Any form of transaction between a Customer and staff of Oga Handy informally, will result in total liability on the part of the Customer only. Oga Handy is absolved of any liabilities.

Billing and Payment

Payment for service provided is handled through OgaHandy.com and processing of payments is bounded by the terms of the payment process used by Oga Handy. Payment for material shall be paid 100% in advance of an Oga Handy man being dispatched to execute a Customer's request.

Account Security

The Customer is responsible for creating a strong password, and maintaining the privacy of their login credentials to avoid malicious use. In the event that a Customer's account has been used outside of the context of acceptable use, Oga Handy reserves the right to suspend or close the account without notice.

Confidential Information

Customers information are not shared or sold to third parties for any reason. Note also that the details of Oga Handy staff are not accessible on the platform for security reasons.

Dispute Resolution

Customers in a contract with Oga Handy with a dispute agree to work with Oga Handy to resolve any disputes in arbitration.

Changes to Terms of Service

Oga Handy reserves the right to change the terms and conditions of service without prior notice to Customers.